Frequently Asked Questions
Violations
How do I dispute a violation and/or penalty?
The easiest way to dispute a violation and/or penalty is online. You will need your Violation Notice Number and license plate number. We will investigate the circumstances and provide the results by email and/or mail. If you are not satisfied with the results of the investigation, you can request an administrative review hearing until such time the matter is submitted to a collections agency for enforcement. If you are not satisfied with the results of the administrative review hearing, you can file an appeal with the municipal of superior court.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m.
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m.
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628